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Host - City hotel Hengelo

  • Hengelo, Overijssel, Netherlands
€2,234 - €2,600 per monthOperationsHotel

About the job

Are you a host in heart & soul and do you love making guests happy? Do you like a bit of variety in the job and you are ok to work on the weekends, public holidays and during school holidays? City Hotel Hengelo is looking for jack-of-all-trades!

What will you be doing?

You are the contact person for our guests and provide them with all the info they need. You help guests check in, tell them which highlights they really shouldn't miss. In between you get a call from a guest who would like to reserve a room for next week. No problem, you take care of it! The next guests want to check out and you catch them right away. You are wildly curious about how they experienced their stay. You take the guests' suitcases, so they can enjoy a quick trip into town. They indicate that they will return again soon. That's what you do it for.
You see that your colleague is busy with guests coming for breakfast, so you don't hesitate for a moment and jump in right away. You help him serve a nice coffee, clean the tables and make sure the lobby is spotless again. You are a jack of all trades and get serious energy from varied work. You are super flexible. 

Besides the nice busy breakfast shifts, you will also work bar shifts, serving guests any drink they want and supporting the receptionist.

Who are we?

In the center of Hengelo, you will find City Hotel Hengelo, a hotel with 100 hotel rooms, a breakfast restaurant, a bar, and 4 meeting rooms. We are a close-knit relatively small, enthusiastic, and passionate team. We are known for our exceptional friendliness and service. Whenever possible, we like to at a little twist that makes you laugh or think for a moment. Our number one value is to be kind to each other and the guests, just act normal and be yourself! Everyone feels at home.

Eden Hotels has built a compelling collection of city centre hotels over two generations. Our hands-on approach combines decades of industry expertise with business insight, enabling each and every colleague to reach their full potential. We take great pleasure in creating local experiences and lasting memories for our guests. With our 12 hotels, we are located in all the great cities and surprising places in the Netherlands. We know everything about our cities and ensure that the guest feels like part of our family. With our ambition to grow internationally, our mission is to start providing that same excellent service and experience across Europe. We have exciting times ahead with major projects on the horizon, so it's a great time to get on board!

Job requirements

Who are you?

  • You're awake before the alarm goes off.
  • You have a true love for the hospitality industry and enjoy making our guests feel comfortable.
  • At peak hours it can be stressful work, but that is only a challenge for you!
  • You are available on weekdays and weekends from 7:00 a.m. to 3:00 p.m. or if you have a evening shift from 3:00 p.m. to 11:00 p.m.
  • You live in the area of Hengelo.

What can you expect from us?

  • A part-time contract (with an intention to extend).
  • Salary range is between 2,234 EUR – 2,600 EUR depending on years of experience; and skills
  • The Eden Basics are in good hands with us. Think good collective insurances and a travel allowance.
  • Substantial discount on even more nights, also for Family & Friends.
  • 25 days of holiday days and the option to buy 5 extra days.
  • Healthy bicycle via the company scheme.
  • A refferal bonus scheme
  • Great colleagues and lots of (creative) freedom. Cosy events and of course a nice gift for all the wonderful moments in life.

At Eden Hotels, we value equality and diversity. Your gender, ethnicity, age or orientation make no difference to your chances during the application process. We are a company where everyone feels welcome and can be themselves. Whether you are young, slightly older, a student or a returnee.

*Salary is based on the Hospitality Collective Labour Agreement wage scale when the candidate is 21 years of age or older.