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Host Internship - City Hotel Hengelo

  • Hengelo, Overijssel, Netherlands

About the job

For the City Hotel Hengelo we are looking for a full-time Host Intern. You will join a dynamic team that is eager to share knowledge and experience with you. As a Host Intern you will work in all departments and you will be the contact person for guests and the face of the hotel.

What will you be doing?

You are the point of contact for our guests and provide them with all the information they need. You will help prepare and serve breakfast and in the evenings you will assist in the bar. You help guests check in, tell them which highlights they really shouldn't skip. In between you get a call from a guest who would like to reserve a room for next week. No problem, you arrange it! The next guests check out with you. You are wildly curious about how they experienced their stay. You take the guests' suitcases, so they can go back into town. They indicate that they will come back again soon. That's what you do it for!

You are a jack of all trades and get serious energy from varied work.

Who are we?

In the center of Hengelo, you will find City Hotel Hengelo, a hotel with 100 hotel rooms, a breakfast restaurant, a bar, and 4 meeting rooms. We are a close-knit relatively small, enthusiastic, and passionate team. We are known for our exceptional friendliness and service. Whenever possible, we like to at a little twist that makes you laugh or think for a moment. Our number one value is to be kind to each other and the guests, just act normal and be yourself! Everyone feels at home.

Eden Hotels has built a compelling collection of city centre hotels over two generations. Our hands-on approach combines decades of industry expertise with business insight, enabling each and every colleague to reach their full potential. We take great pleasure in creating local experiences and lasting memories for our guests. With our 12 hotels, we are located in all the great cities and surprising places in the Netherlands. We know everything about our cities and ensure that the guest feels like part of our family. With our ambition to grow internationally, our mission is to start providing that same excellent service and experience across Europe. We have exciting times ahead with major projects on the horizon, so it's a great time to get on board!

Job requirements

Who are you?

  • You enjoy working as part of a team but can also work independently.
  • You are flexible and take initiative whenever possible.
  • You are a real go-getter, eager to learn and enthusiastic for the job
  • You are a student at the ''Middelbare Hotelschool, Luchtvaartdienstverlening or Leisure and Tourism'' or a comparable study
  • You speak fluent Dutch and English. Do you also speak French, German or Spanish? That will make us even happier!
  • You have knowledge of Microsoft Office Suite.
  • You live in the Hengelo area.

What can you expect from us?

  • An intern contract
  • Competitive intern allowance
  • The Eden Basics are in good hands with us. Think good collective insurances and a travel allowance.
  • Interns will also enjoy the employee discounts for all Eden Hotels of your choice.
  • Substantial discount on even more nights, also for Family & Friends.
  • Continued self-development at our Eden Academy.
  • A referral bonus scheme
  • Great colleagues and lots of (creative) freedom. Cosy events and of course a nice gift for all the wonderful moments in life.

At Eden Hotels, we value equality and diversity. Your gender, ethnicity, age or orientation make no difference to your chances during the application process. We are a company where everyone feels welcome and can be themselves. Whether you are young, slightly older, a student or a returnee.