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Operations Supervisor - Crown Hotel Eindhoven Centre

  • Eindhoven, Noord-Brabant, Netherlands

About the job

Is hospitality in your blood and do you enjoy pleasing your guests? And are you the one who always goes the extra mile to make it happen? For the Crown Hotel Eindhoven. we are looking for an energetic Operations Supervisor with leadership skills

What will you be doing?

As Operations Supervisor you are the go-to person for our guests and your colleagues. You make sure our guests have a great stay in our hotel and you look for ways to make that experience even better. You are responsible for both the Front Office and Food & Beverage department, your main focus will be on Front Office. You are a real team player and know how to inspire your colleagues. You know that when the team is happy, so are your guests! In shifts you take on front office tasks as well as supervising Food & Beverage shifts. With the extra attention you give, you manage to exceed expectations of the guests every time and the team feel appreciated. When the last guests leave the lobby, you go right ahead and help departments where needed, what an all-rounder you are!

Who are we?

The 4-star Crown Hotel Eindhoven Centre has 137 comfortable hotel rooms. In the restaurant (hotel) guests can have breakfast in a warm atmosphere which is typical to the region of Brabant, or settle down for a good cup of coffee. Our colleagues work hard every day to make sure all guests are taken care of. And we do that with great delight.

Eden Hotels has built a compelling collection of city centre hotels over two generations. Our hands-on approach combines decades of industry expertise with business insight, enabling each and every colleague to reach their full potential. We take great pleasure in creating local experiences and lasting memories for our guests. With our 12 hotels, we are located in all the great cities and surprising places in the Netherlands. We know everything about our cities and ensure that the guest feels like part of our family. With our ambition to grow internationally, our mission is to start providing that same excellent service and experience across Europe. We have exciting times ahead with major projects on the horizon, so it's a great time to get on board!

Job requirements

Who are you?

  • The guest is always the number one priority for you.
  • You are representative, enthusiastic and always go the extra mile;
  • You work well in a team, but you can also work independently;
  • With your leadership skills you can motivate, train and coach your team;
  • You have a relevant completed education at MBO-4 / HBO level;
  • You have experience in a similar position;
  • You are available between 3 and 5 working days;
  • You are stress resistant and flexible in working hours and tasks;
  • You have a high sense of responsibility and are a confident person;
  • It is a plus if you have knowledge of Mews;
  • You speak fluent Dutch and English. Do you also speak (some) French, German or Spanish? Even better!
  • You live in the region of Eindhoven.

What can you expect from us?

  • A fulltime contract (with an intention to extend).
  • A competitive Salary
  • The Eden Basics are in good hands with us. Think good collective insurances and a travel allowance.
  • Substantial discount on even more nights, also for Family & Friends.
  • 25 days of holiday days and the option to buy 5 extra days.
  • Healthy bicycle via the company scheme.
  • Great colleagues and lots of (creative) freedom.
  • Cosy events and of course a nice gift for all the wonderful moments in life.

At Eden Hotels, we value equality and diversity. Your gender, ethnicity, age or orientation make no difference to your chances during the application process. We are a company where everyone feels welcome and can be themselves. Whether you are young, slightly older, a student or a returnee.